Privacy Policy
Last updated: 15 July 2026
1. Who We Are
Frosts Mobile Tyre ("we", "us", "our") is a mobile tyre fitting service based at 26 Fifth Ave, Fazakerley, Liverpool L9 9DT. We are committed to protecting your privacy and personal data.
2. Information We Collect
We may collect the following personal information when you use our website or services:
- Contact details: name, email address, phone number, postal address
- Vehicle information: registration number, tyre size, vehicle make and model
- Booking details: appointment dates, service requests, location
- Technical data: IP address, browser type, device information, cookies
3. How We Use Your Information
We use your personal data to:
- Process and manage your bookings
- Provide our mobile tyre fitting services
- Respond to enquiries and provide customer support
- Send service confirmations and reminders
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
We process your data under the following legal bases:
- Contract performance: to fulfil bookings and provide services
- Legitimate interests: to improve our services and respond to enquiries
- Consent: for marketing communications where applicable
- Legal obligation: to comply with UK law
5. Data Sharing
We do not sell your personal data. We may share your information with:
- Our team members who need it to provide services
- Payment processors for secure payment handling
- IT service providers who help maintain our systems
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, typically no longer than 3 years after your last interaction with us, unless required by law.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing of your data
- Data portability
- Object to processing
To exercise any of these rights, please contact us at info@frostsmobiletyres.co.uk.
8. Cookies
Our website uses cookies to improve your experience. Cookies are small text files stored on your device. You can control cookies through your browser settings. Essential cookies are required for the website to function properly.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: info@frostsmobiletyres.co.uk
- Phone: 01513 741072
- Address: 26 Fifth Ave, Fazakerley, Liverpool L9 9DT